3 million people supported since 2001

470 million messages sent

Since 2001, our digital programs have
helped millions of people improve their health

View more outcomes and research studies

Our text-based reminders have positive impact in
underserved and hard to reach populations

Improved Appointment Attendance
Text4baby helped 63% of users better remember appointments

View study details
Close

63% of participants in a national survey reported that Text4baby helped them remember a doctor’s appointment.

40% improvement in appointment adherence 
of Medicaid patients

View study details
Close

Montefiore Medical Center’s University Behavioral Associates conducted a two-month clinical trial using the Wellpass platform for appointment reminders. The trial included 15 health providers and 67 high-needs Medicaid patients and resulted in a >40% improvement in patients remembering to attend health appointments.

Increased medication adherence
69% say Care4life helped them remember medications and appointments

View study details
Close

In an analysis of 10,741 Care4life participants, 69% reported that it helped them remember to take medications and attend doctor’s appointments

>12% improvement in patients remembering to refill prescriptions

View study details
Close

Montefiore Medical Center’s University Behavioral Associates conducted a two-month clinical trial using Sense Health technology for medication reminders. The trial included 15 health providers and 67 high-needs Medicaid patients and resulted in a >12% improvement in patients remembering to refill prescriptions.

Text messaging works
88% of diabetic patients reached optimal insulin doses within 12 weeks

View study details
Close

A study at Bellevue hospital showed that a daily SMS text message asking for blood glucose and weekly titration phone calls resulted in 88% of diabetic patients reaching optimal insulin doses within 12 weeks, compared to 37% of patients receiving usual care. Patients in the texting groups reported lower costs associated with co-pays, reduced travel and waiting time and higher satisfaction.

82% Medicaid moms report attending well-baby visits

View study details
Close

Text4baby moms enrolled through Oklahoma’s SoonerCare responded to surveys reporting on attendance at 2, 4, 6 or 12-month well-baby visits (n=3772).  83% of SoonerCare moms who responded to a survey at nine weeks postpartum reported that they had attended their postpartum visit.

Customer Highlights


Text reminders increase physical exam compliance:
An analysis of Amerigroup members who are enrolled in our digital health
messaging service were three times more likely to attend their annual
physical exam within 90 days of receiving interactive text messages.
Nationally:
71% of Amerigroup users said Connect4health messages
helped them remember to go to the doctor.
52% of Amerigroup users said they learned about
Amerigroup plan benefits from Connect4health.

 

Claims data show that Txt4health participants more
likely to have physical exam:
63% of respondents to a Txt4health survey said that text messages
helped them remember to go to a doctor’s visit. An analysis of claims
data confirmed that Txt4health participants had 57% higher odds that
they would have a physical exam than non-participants (Internal analysis).

 

Our platform provides robust data analytics
so you can see what’s working and where
to adjust your approach

Wellpass platform data is available through the secure portal and via API data exchange.

The portal includes standard views of data and exportable reports, including the following:
 

  • Enrollment in health programs
  • Member responses by campaign, health program, and message
  • Member consent and enrollment status
  • Health plan representative activity

 
Data can also be extracted from the platform for further analysis or integration in other systems.